Store Policy
Shipping Policy
1. General
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All products on our website are available for purchase with no minimum order quantity.
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All prices listed are wholesale prices only and do not include shipping fees.
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Free shipping is available for orders over USD $199. Orders below this amount will have shipping costs calculated at checkout, based on the shipping address.
2. Drop Shipping Service
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If you require drop shipping service, please contact us in advance.
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If you prefer not to have our branding or logo included in the package and want the order shipped directly to your customers, please leave a note when placing your order.
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Otherwise, we will process the order according to the standard shipping format of our website.
3. Processing Time
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In-stock items will be shipped within 48 working hours. Tracking numbers will be provided within 24 working hours after dispatch.
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The following products are always available in stock:
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Natural Black Raw Hair Bundles (10–30 inches)
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Raw Hair Colored Bundles (20–22 inches, all colors)
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Natural Black & #613 Blonde Virgin Hair Bundles (10–30 inches)
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Virgin Lace Wigs (10–30 inches)
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4. Delivery & Responsibility
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Shipping fees and delivery times vary depending on the shipping address and carrier chosen at checkout.
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Customers are responsible for providing accurate shipping information. If a package cannot be delivered due to an incorrect address, the customer must coordinate directly with the local courier or delivery personnel.
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We are not liable for packages lost or damaged by the shipping carrier, nor for delays caused by natural disasters, pandemics, strikes, or other force majeure events.
5. Customs & Duties (For International Orders)
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International shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the sole responsibility of the customer.